Accessibility Statement

HW Partners is committed to providing an accessible and inclusive experience for all clients and members of the public, including people with disabilities. We strive to meet the requirements of the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its Integrated Accessibility Standards Regulation (IASR).

Accessible Formats and Communication Supports

Upon request, HW Partners will provide information in accessible formats and offer communication supports to people with disabilities. This includes documents available through our website or as part of our feedback process. We will consult with the person making the request to determine the most suitable format or support and will provide it in a timely manner at no additional cost.

To request an accessible format or communication support, please contact us:

Feedback Process

We welcome feedback on how we provide accessible services and products. Clients and members of the public may provide feedback by any of the contact methods listed above. We will acknowledge receipt of feedback and respond to any complaints regarding accessibility in a timely manner. Accessible formats and communication supports are available for our feedback process upon request.

Website Accessibility

We are working to ensure that our website, hwpartners.ca, conforms to the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, as required under the AODA. If you experience any difficulty accessing content on our website, please contact us at info@hwpartners.ca and we will work to provide the information in an alternate format.

Multi-Year Accessibility Plan

HW Partners maintains a Multi-Year Accessibility Plan that outlines our ongoing strategy to prevent and remove barriers and meet our obligations under the AODA. Our plan is available upon request in an accessible format.

Questions or Concerns

If you have any questions about our accessibility policies or practices, or if you would like to request an accommodation, please contact our office at 613-235-2000, email info@hwpartners.ca, or visit us at 881 Lady Ellen Place, Ottawa, ON K1Z 5L3.

This statement was last reviewed in May 2026.