Leading Technology with Strategy and Precision
With over a decade of experience in the IT industry, I’ve built my career around solving complex problems, anticipating change, and supporting teams with technology that works for them. My first connection with HW Partners began in 2018, when I worked as an on-site technician on a part-time basis. Over time, those relationships grew stronger, and today, I’m proud to lead the firm’s information technology strategy and infrastructure as the full-time IT Manager.
A Bit About My Journey
I started out as a NOC (Network Operations Centre) Analyst and was quickly promoted to NOC Supervisor, leading a team of five and refining my skills in network and system engineering. Since then, I’ve taken on a variety of roles in managed service providers (MSPs) and professional services, gaining experience across system administration, cybersecurity, automation, virtualization, and cloud engineering. Along the way, I’ve earned multiple certifications and taken on increasingly complex projects, each one reinforcing my belief that great IT should feel seamless and secure.
What Matters to Me
To me, technology should empower people. It should run quietly in the background, giving users confidence and allowing teams to focus on their best work. I take pride not only in the quality of our systems, but in how I collaborate with others. Whether it’s solving a quick issue or planning for long-term improvements, I believe strong communication and mutual respect make all the difference.
Life Outside the Office
When I’m not in the server room or building out a strategic plan, I enjoy staying active, exploring new technologies, and connecting with my community. I’m always learning and continually seeking ways to apply that knowledge in my work.